We have a useful feature available to recover files that may have been mistakenly quarantined.
If a file was quarantined and you want it back, please follow these steps.
First, open the Ultra AV application.
Next, go to Security > Recover Files.
Click on ‘Load List’ to See all cleaned threats, then select a file which you want to recover.
Once you have selected the files you wish to recover, you have two options to recover them.
Recover & Exclude: This option will recover the file for you, and will also exclude it from virus scans and prevent it from being quarantined again in the future.
Recover files: This option will restore the file, but will not exclude it from virus scans in the future. Future scans may detect it as a threat and quarantine it again in the future.
There is also a third method, Delete, which will delete the file.
Click on the method you want to use to recover your file(s).